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Seasons & Episodes

EP1 Going Upmarket Dec 30, 2012

Another summer season has started at The Grosvenor in Torquay. Mark decides to make new ways forward for the hotel by attracting posher guests through the aid of special events. Reservations manager Alison is not convinced but is soon swept along in his maverick mission.

EP2 The Inspector Jan 06, 2013

As Mark tries to bring the hotel upmarket he decides to invite a former AA Chief Hotel Inspector. With the hotel inspectors high standards and The Grosvenor currently failing on all accounts; the inspector couldn't have chosen a worse time to visit.

EP3 Gourmet Sausage Jan 13, 2013

Mark plans to launch a new 5-star breakfast, with his investment on a new gourmet sausage as the main attraction. Meanwhile, a stag party from Bristol are checking into the hotel.

EP4 Ladies' Night Jan 20, 2013

Mark and events manager Christian are still on the hunt for the strippers, for the hotels event of the season – Ladies' Night. Meanwhile, the former hotel inspector returns to check on the efforts to upgrade the hotel.

EP5 Indian Summer Jan 27, 2013

Mark attempts to broaden The Grosvenor's horizons and attract new guests with an Indian themed night, with Indian singing and an Indian feast. Meanwhile, the hotel has some important guests, Indian millionaire Gulu and his daughter Dibna.

EP6 Cuts, Cuts, Cuts Feb 03, 2013

Mark decides to get tougher on his staff management, and informs events manager Christian that it is about time that he has to become more cost-conscious. Tensions begin to rise when Mark finds out that Christian has made the decision to give the wedding couple the two most expensive things on the menu: duck a l'orange and pink Cava. Mark finally decides to take decisive action and asks to talk to Christian, but their meeting takes an unexpected turn.

EP7 Selling Up? Feb 10, 2013

Mark has come to the decision that he is going to sell the hotel. Meanwhile, the reservations manager Alison's favourite family, the Fountains, make a return visit.

EP8 The New Manager Feb 17, 2013

Although Mark has put the hotel up for sale, the doors are still open and the staff still have their jobs, but Mark is looking for a buyer before the summer comes to an end. Meanwhile, Mark asks reservations manager Alison to step into his shoes and run the hotel. Alison is far from convinced but agrees to do it 'on a trial basis'.

8.2| 0h30m| en| More Info

Released: 17 April 2011 Ended

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Synopsis

The Hotel is a fly-on-the-wall British television documentary series which has ran for three series consisting of 25 episodes. It is produced by Dragonfly TV and Film and is broadcast on Channel 4. The series is filmed using fixed cameras positioned in several locations around the complex rather than using a camera crew. Series one was filmed at the Damson Dene Hotel in England's Lake District over five weeks in the summer of 2010. The second and third series were filmed at the Grosvenor Hotel in Torquay, Devon, owned by manager Mark Jenkins who became something of a cult character as a result of the show.

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Cast

Hugh Bonneville , Mark Jenkins , Alison Pennell

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